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Anonymous

← Customer Feedback for WP E-Signature

My feedback

4 results found

  1. Support HTML formatted input for all email text via Admin interface

    4 votes
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    0 comments  ·  General  ·  Admin →
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    Anonymous supported this idea  · 

  2. Get some phone support. Incredible confusing due to lack of videos

    4 votes
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    under review  ·  0 comments  ·  General  ·  Admin →
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  3. Faster support and options other than email

    7 votes
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    under review  ·  AdminKevin at WP E-Signature (Founder, WP E-Signature) responded

    Hi Brian… I apologize for the delay and understand that the speed of our support not only affect you but they also affect yur customers and for that I apologize. The team just released a major update today after 3 months of development. So the last couple weeks they were a little slower than usual in their response times…. while we don’t typically offer phone support (mainly becuase we want to keep the cost of the plugin down so it continue to be as affordable as possible for freelancers and small business owners) I have occasionally been known to jump on the phone with a customer or two here and there… if you want please shoot me an email at kevin@approveme.me and I’d love to discuss your challenges and see if we can help you solve them. Thanks so much for being our customer!

    Anonymous supported this idea  · 

  4. Hire some support personnel that can respond during business hours in North America

    9 votes
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